Purpose and Scope
This policy sets out the terms that apply to all bookings of the Inspired Spaces at 1HomeOffice, 245 8th Avenue, Chelsea, New York. It covers Workstations, Private Alcoves, Meeting Rooms, and the two Event Spaces: The Inner Courtyard and the open-air Long Courtyard.
It explains how access is sold and priced, operating hours, how bookings are made and confirmed, guest limits, cancellations and refunds, the transfer of unused packs, event space rules, and expected conduct.
Access to the spaces is sold through passes and packs only. 1HomeOffice does not offer a recurring membership.
Bookings made through a third-party booking platform are also subject to that platform’s terms, as set out in Section 11.
Spaces at a Glance
| Space | How it is sold | Hours | Guests / capacity |
|---|---|---|---|
| Workstation | 8-hour pass, Full Day Pass (12 hours), or multi-day pack | Mon–Fri, 8:00 AM – 8:00 PM | No guests |
| Private Alcove | 8-hour pass, Full Day Pass (12 hours), or multi-day pack | Mon–Fri, 8:00 AM – 8:00 PM | 1 guest (2 people maximum) |
| Meeting Room | Hourly rate, or hour-based pack | Mon–Fri, 8:00 AM – 8:00 PM | Up to confirmed capacity |
| Inner Courtyard | By inquiry | Bookable at any time, 24 hours | Up to 25 people |
| Long Courtyard | By inquiry | Bookable at any time, 24 hours | Up to 25 people |
Operating hours
- Workstations, Private Alcoves and Meeting Rooms are open Monday to Friday, 8:00 AM to 8:00 PM.
- Access outside these hours is considered case by case and may carry additional fees.
- Event Spaces may be booked for any time of day, 24 hours, subject to availability and to the event rules in Section 10, including the limits on music.
Passes, Packs and Pricing
- 8-hour passes (packs). The base Workstation or Private Alcove pass gives 8 hours of access within operating hours. An 8-hour Workstation pass is $60 and an 8-hour Private Alcove pass is $90.
- Full Day Pass. A Full Day Pass covers 12 hours, the full operating day from 8:00 AM to 8:00 PM. It is made up of an 8-hour pass plus four additional hours at $5 per hour: $80 for a Workstation and $110 for a Private Alcove. Additional hours may also be bought individually at $5 per hour, up to four per day, on an 8-hour pass only.
- multi-day packs. Workstation and Private Alcove passes are also sold in packs of 5, 10 and 20 days. Each day in a pack equals one 8-hour pass. Additional hours cannot be added to pack days.
Table 1 — Workstation & Private Alcove Pricing
| Pass | Workstation | Private Alcove |
|---|---|---|
| 8-hour pass | $60 | $90 |
| Full Day Pass (12 hours) | $80 ($60 + 4 hours at $5) | $110 ($90 + 4 hours at $5) |
| 5-day pack (8 hours per day) | $270 ($54 per day) | $400 ($80 per day) |
| 10-day pack (8 hours per day) | $500 ($50 per day) | $750 ($75 per day) |
| 20-day pack (8 hours per day) | $800 ($40 per day) | $1,200 ($60 per day) |
| Additional hour (8-hour pass only) | $5 per hour | $5 per hour |
Meeting Rooms. Meeting Rooms are available at a standard rate of $85 per hour with a minimum of two-hour booking, or through hour-based packs starting at 4 hours. Integrated AV and complimentary beverages are included.
Table 2 — Meeting Room Pricing
| Option | Price | Effective hourly rate |
|---|---|---|
| Standard hourly | $85 per hour | $85.00 |
| 4-hour pack | $300 | $75.00 |
| 8-hour pack | $550 | $69.00 |
| 12-hour pack | $750 | $63.00 |
| 16-hour pack | $950 | $59.00 |
| 20-hour pack | $1,000 | $50.00 |
Event Spaces. The Inner Courtyard and Long Courtyard are priced on inquiry. Food and beverage are charged separately from the rental and is quoted on inquiry. Service and credit card charges apply to all Event Space transactions.
Validity. Passes and packs do not expire. Unused days and hours remain available to the holder until they are used, subject to Sections 7, 8 and 9.
Booking and confirmation
- Passes and packs are purchased at www.1homeoffice.com. A reservation link is issued immediately on purchase via email.
- The customer then selects a date and time through the 1homeoffice booking portal. Bookings are confirmed within 24 hours.
- Access to any space requires a confirmed booking. Walk-ins without a confirmed booking cannot be accommodated.
- Event Space bookings are made by inquiry and approved case by case. Once the client has approved the booking, a non-refundable deposit is paid in advance to secure the date. The deposit is made up of the full food and beverage charges plus 20% of the rest of the booking total. The remaining 80% must be cleared 72 hours before the event. If it is not cleared by then, 1HomeOffice may cancel the booking and retain the deposit.
Guests and capacity
- Workstations: no guests are permitted.
- Private Alcoves: the pass holder may bring one guest, for a maximum of two people (inclusive of passholder).
- Meeting Rooms: up to the confirmed capacity of the room booked.
- Event Spaces: up to the confirmed capacity for the event, with a maximum of 25 people in either courtyard.
Cancellations
- Workstations and Meeting Rooms. Bookings may be cancelled up to 48 hours before the booking start time.
- Cancelled 48 hours or more before start: the booking is refunded in full. This does not apply to multi-day packs, which are non-refundable (clause 8.3).
- Cancelled less than 48 hours before start: the booking is non-refundable.
- Event Spaces. The deposit described in clause 5.4, which includes the food and beverage charges, is non-refundable. The remaining balance is refunded in full if the booking is cancelled 48 hours or more before the event start time, and is non-refundable if cancelled less than 48 hours before. This does not apply to weather cancellations of Long Courtyard bookings, which are covered by clause 10.5.
Refunds, no-shows and early departures
- No refunds or credits are given for no-shows or early departures.
- A booked pass that is not used is treated as used. No credit is rolled over to another date.
- Multi-day packs are non-refundable. An unused pack may be transferred under Section 9.
Transfer of Unused Packs
- A pack that has not been used at all may be assigned to another person referred by the purchaser.
- Once any part of a pack has been used, including a single day, the pack can no longer be assigned or refunded. The remaining balance stays with the original purchaser and may be used at any time, as packs do not expire.
How this works in practice
| Scenario | Outcome |
|---|---|
| Pack never used | A customer buys a 5-day pack and never uses it. The pack is non- refundable, but it can be assigned in full to a friend the customer refers. |
| Pack partly used | A customer buys a 5-day pack, uses one or two days, and then stops. The pack is non-refundable and can no longer be assigned. The remaining days stay available to the customer with no expiry. |
Event Spaces: Inner Courtyard and Long Courtyard
- Capacity. Each courtyard accommodates a maximum of 25 people.
- Pets. Pets are not permitted in either courtyard.
- Food, beverage and charges. Food and beverage is charged separately from the rental, is quoted on inquiry, and is paid in full as part of the deposit (clause 5.4). Service and credit card charges apply to all Event Space transactions.
- Music. Music may be played until 10:00 PM in the Inner Courtyard and until 8:00 PM in the Long Courtyard.
- Weather. The Long Courtyard is open-air and weather-dependent; the Inner Courtyard is not. If there is a chance of rain or snow on the date of a Long Courtyard booking, the booking will be transferred to the Inner Courtyard with the client’s approval. If the client does not approve the transfer, the event will be cancelled and the payment made will be refunded in full, regardless of when the cancellation takes place. The 48-hour rule in clause 7.4 does not apply to weather cancellations.
Bookings made through third-party platforms
Where a space is booked through a third-party platform, the cancellation policy that 1HomeOffice has selected on that platform applies in place of Section 7. The platform’s own terms, including its fees, also apply.
Table 3 — Cancellation Policy by Platform
| Platform | Cancellation terms that apply |
|---|---|
| Peerspace | Standard 30 Day policy. Full refund, including all fees, if cancelled 30 days or more before the start time. 50% refund (excluding fees) if cancelled between 30 and 7 days before. No refund within 7 days of the start time. |
| Tagvenue | Flexible policy. Full refund if cancelled at least 7 full days before the start time. 50% refund (excluding Stripe fees) between 7 days and 24 hours before. No refund within 24 hours. |
| Giggster | Giggster standard policy, applied to all bookings. Full refund if cancelled within 24 hours of confirmation (grace period; not available on bookings confirmed less than 48 hours before start). 50% refund if cancelled more than 48 hours before start. Non-refundable within 48 hours of start. |
| HeadBox | 1HomeOffice policy as filed with HeadBox. Free cancellation up to 48 hours before the booking time. Cancellations within 48 hours are non-refundable. |
For bookings made through any other platform, the cancellation terms displayed on that platform at the time of booking apply.
Conduct
Guests are asked to keep noise considerate. A guest may be asked to end a call or relocate if sound carries.
1HomeOffice may remove a Guest, or cancel a booking without refund, in the event of illegal or disruptive behaviour.